Hard Drive Manufacturers Slash Warranty Periods
Posted in category: Hardware at: 17/12/2011 by pembodohan89
Computer Tweaking
Seagate and Western Digital are cutting back on hard drive warranties, in some instances from five years to one, in order to save money or redirect it to product development.
Seagate’s warranties on certain drives will be reduced as of Dec. 31, and WD will follow beginning Jan. 2. All drives shipped prior to those dates will continue to carry the current warranty term associated with the products.
The warranty period reductions, first reported by The Register, mean some of Seagate’s and WD’s most popular drives for desktops and laptops will no longer carry three- or five-year warranties.
In an email response to Computerworld, Seagate said it was reducing warranty periods as a way to standardize its terms “to be more consistent with those commonly applied throughout the consumer electronics and technology industries.
“By aligning to current industry standards, Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers,” the company said.
In other words, Seagate is redirecting money previously spent on upholding longer warranties in order to invest in product development.
Seagate is even cutting back the warranty on its hybrid drive, The Momentus XT, which combines NAND flash-based solid state storage with spinning disk.
Seagate’s new warranties apply to internal hard drives designed for laptops, desktops and consumer electronics devices. Seagate said there is no warranty change to “mission critical enterprise drives,” such as its Cheetah line, or Seagate external drives.
Seagate said it is reducing its warranty periods from five years to three years for nearline products, such as the Constellation 2 series. Even Seagate’s new hybrid drive, the Momentus XT , is seeing its warranty period cut from five to three years.
In a more radical move, Seagate will also be changing its warranty policy from five years to one year for certain desktop and notebook drives, such as the Barracuda and Barracuda Green 3.5-inch drives and the Momentus 2.5-inch (5400 and 7200rpm):
Seagate’s nearline drives, the Constellation 2 and ES.2 drives, are moving from five- to three-year warranties.
A WD spokesperson, meanwhile, said the company “is continually evaluating the best mix of product and service features that benefit our customer base as a whole.”
WD would not give a reason for its warranty change, but the spokesperson denied it had anything to do with flooding in Thailand, which has severely affected the company’s ability to manufacture products.
WD is reducing the warranties on its Caviar Blue, Caviar Green and Scorpio Blue drives from three years to two.
“Standard PC warranties are one year. Even so, WD will continue to maintain five-year warranties on its premium desktop/notebook products, including the WD Caviar Black, WD Scorpio Black and WD VelociRaptor products,” a spokesperson wrote in an email reply.
The company is also expected to begin charging for extended warranties, according to a WD distributor’s letter to customers.
terimakasih, sangat bermanfaat sekali
tapi knapa adatombol submit comment duluan padahal harus isi captchanya dulu, *hadeuuh
Tombol submit dan captcha tidak sinkron karna pluginnya agak eror,saya sedang bersusaha memperbaikinya.
i like your the best information
very nice sharing I have got very nice information. Seagate to be a center of investment in technological innovations and unique product attributes that determine the value for our customers
Thanks for the post. I guess this is also due to the fact that their spinning drives fail more or at least are more fragile with increasing capacity.
My hard drive is not working because windows problem so i want to know you these hard drive are not harmfull to our pc or laptobs.thanks
I hope that Seagate is doing this because they are confident theat their hard drives are so much improved that it won’t even matter to the consumers. If the new batch of hard drives from Seagate will perform up to 7 years before they fall apart then It is ok, but if it will onlylast for 2 years then I think this is not a good hard disk at all. Thanks for the information and keep them coming.
This is a so good part of computer.This is not harmfull to motherboard.
More capacity more problems…
This is a western technique so we never thought negative because western adventure and thaught always be high and this hard drive are not harmful to our system.
Thanks for the information.
This is a so good part of computer.This is not harmfull to motherboard.
Hard drives never harm any components exept for OS installed. But now it seems to me that most hard-rives don’t have enough warranty period.
This is one of the helping posts on the web you have shared with us. It will help to those pc owners who have problem with their HD effectively.. really nice and stay blessed !!!
Sincerely
Nice share.
I have always found the hard drives to be extremly reliable although they can fail from time to time.
Of the last 3 disk I purchased 1 was DOA that is the first time that has happened to me in 30 years of computing.
Great piece of information. Really helpful when you think about buying a hard disk. Thanks a lot
I would advise you, if replacing hard drives in Laptops to use the Lower GB models HDD higher than 250gb tend to last 30% in there lifetime!
Interesting move. I think they are going to lose some customers because of such a decision. When you buy some tech product you pay a lot of attention to the warranty period.
very nice sharing I have got very nice information. Seagate to be a center of investment in technological innovations and unique product attributes that determine the value for our customers
Thanks for sharing this information. It is not harmful to mainboard.
Magento Templates
I think the economy needs a kick start and people need to start buying again. I think seagate made a good call.
I certainly enjoyed the way you explore your experience and knowledge of the subject! Keep up on it. Thanks for sharing the info
I think they made the right decision imo.. but who am I?
Thanks a lot for posting the article! Came in very helpuful
I think Seagate is the best company for hard drive
nice information i get here. thanks to this article.
It’s quietly interesting and valuable post for me,I am very please to read your blog.Thanks for sharing it.I also bookmark your site and visit it in future for more info.
What a great post! I really enjoyed reading this. Thank you for sharing this valuable information with us. I have bookmarked this site and will be sure to check for
updates. Keep up the good work!
I guess I am not surprised but this seems like a huge step backwards… They are basically saying “our drives will fail you and we will not help you when they fail, good luck !” I have had so many hard drives go down and its always such a pain in the butt !
It was a wonderful chance to visit this kind of site and I am happy to know. thank you so much for giving us a chance to have this opportunity! I will be back soon for updates.
Seagate has always produced reliable products though there are some that failed the promised quality. Thanks for informing on this. Now I will take more care in choosing which hard drive to buy.
Great Post! I love the kind of content you write because it is very clear. It’s my first time to visit here and I will come back because I want to learn more of your great insightful ideas. Besides, I love the design of your website. Thank You!
Glad that I was able to run over on this page. I totally agree on some reliable information that you have shared.